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FBT
Chapter 2

The Business Environment

Analyse political, legal, economic, social, technological, environmental and competitive forces and apply them to business decisions.

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Study questions

Answer aloud or in writing before revealing. Written recall is stronger than recognition.

Quick Check 2.1

A law forces firms to encrypt customer records. What is the originating PESTEL factor?

Quick Check 2.2

Why can political stability encourage investment?

Quick Check 2.3

Name the three information-security objectives.

Quick Check 2.4

What is disinflation?

Quick Check 2.5

Classify a reduction in the central-bank policy rate.

Quick Check 2.6

What shifts demand for a normal good when consumer income rises?

Quick Check 2.7

If demand is price-inelastic, what normally happens to revenue when price rises?

Quick Check 2.8

Name Porter's five competitive forces.

Quick Check 2.9

Give one workforce effect of an ageing population.

Quick Check 2.10

Why does automation not remove the need for controls?

Quick Check 2.11

What makes an environmental claim credible?

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